Get in Touch With Us
Got a question about one of our reviews, spotted something that needs a closer look, or just want to tell us what you think of the site? This page covers how to get in touch with the Online Casinos Australia team and what kind of enquiries we can help with.
How to Reach the Team
The best way to contact us is by email. We read every message that comes in and try to respond within a couple of working days. Send your note to [email protected] and, where you can, mention the casino, page or topic your message relates to. It helps us route your question to someone who can actually answer it rather than bouncing it around.
What We Can Help With
We cover Australian online casinos, pokies, bonuses, payment methods and everything around them, so most enquiries fall into one of the following:
- Questions about our reviews — if a rating, bonus term or licensing detail on one of our casino pages isn't clear, ask and we'll clarify how we arrived at it.
- Corrections — offers, wagering requirements and payment options change often at offshore operators. If something looks out of date, we want to know so we can check it.
- Site feedback and suggestions — ideas for topics, casinos or payment methods you'd like to see covered are genuinely useful to how we plan content.
- Partnership or media enquiries — if you represent an operator or another site and want to discuss working with us, introduce yourself and outline what you're proposing.
- Responsible gambling concerns — if you or someone close to you needs support around gambling, say so in your message and we'll point you toward appropriate Australian support services.
What We Can't Help With
We're an independent review and comparison site, not a casino operator. That means we can't access anyone's casino account, process a deposit or withdrawal, resolve a dispute over a bonus, or verify your identity documents. If you're having trouble with an account, deposit, withdrawal or a bonus you've already claimed, that needs to go through the support team of the casino itself — most of the operators we cover offer live chat or email support, and the relevant contact details sit on their own site.
Similarly, we can't advise on the legality of online gambling for your individual circumstances. The casinos featured on t-shirtmagazineonline.com are offshore operators, licensed outside Australia, and it's worth understanding what that means for you before you play — our guidance is general information, not legal advice.
A Word on Age and Responsible Play
Online gambling content on this site is intended for adults aged 18 and over. If your message touches on spending limits, self-exclusion or general responsible-gambling questions, mention that in your email and we'll respond with information on the tools and support services available to Australian players, rather than casino-specific advice.
What Happens After You Send a Message
Every email is read by a person on our team — we don't rely on automated replies to stand in for an actual answer. Our aim is to get back to you within a couple of working days, though it can take a little longer during busier periods. If your enquiry needs input from someone else on the team, we'll let you know rather than leaving you waiting.
We take reader feedback seriously because it directly shapes how we keep our reviews and comparisons accurate. If something you've read on t-shirtmagazineonline.com — including our page on trusted non-GamStop casinos in the UK — didn't match what you found once you visited the operator, that's exactly the kind of thing we want flagged.
Before You Write In
A quick check can sometimes save you a round trip:
- If your question is about a specific bonus, check the offer terms listed alongside that casino's review, since wagering requirements, expiry dates and cashout caps often sit right next to the headline figure.
- If it's about deposits or withdrawals, the casino's own help section will usually confirm current limits and processing times faster than we can.
- If it's about responsible gambling, Australian support services such as Gambling Help Online are available independently of any casino and can offer confidential guidance.
Otherwise, email away. We appreciate you taking the time to reach out, and we'll do our best to give you a straight answer.